How to Set Up AddOns for Your Event

AddOns are extras that attendees can add to their order at checkout alongside their ticket, for example, a merchandise item, a meal option, or a workshop pack. They are set up on theTickets & AddOnsstep of the event creation form.

1. When creating a new event, reach theTickets & AddOnsstep.
2. Under theEvent AddOns/Merchandisesection, clickAdd AddOn.
3. Fill in the AddOn details:
   • AddOn Name, what the buyer will see, for example "Event T-Shirt" or "Pre-event meal".
   • Price, the cost of the AddOn. Set to 0 for a free item.
   • Available, the total quantity available.
   • Quantity, the maximum one buyer can add per order.
   • Description, describe what the AddOn includes, any size or variant options, or collection instructions.
4. Repeat to add more AddOns as needed.
5. Continue to theReview & Submitstep and clickCreate Event.

To update an AddOn after your event is live:

1. Go toMy Events → Live Eventsin the organizer sidebar.
2. Find your event and clickAddOnsfrom the action menu.
3. Find the AddOn you want to change and clickManagefrom its dropdown.
4. Update the fields in theUpdate Extrasform:AddOn Name,Available,Description,Price, orLimit per user.
5. ClickUpdate.

On the event page, buyers see theSelect AddOnssection below the ticket selection. Each AddOn shows its name, description, and price. Buyers add them to their order before proceeding to checkout. The checkout summary shows AddOns separately under anAddOnsheading.

Go toFinance → Reportsand click theAddOnstab to see all AddOn orders. You can download the full list as a CSV for fulfilment. SeeHow to export your attendee data.