Event Ticket

How to Create a Discount Coupon Code

Help Center Event Ticket Created: 2 weeks ago

Coupon codes let you offer a discount on tickets for a specific event. You can create a shared code that multiple people can use, or generate individual single-use codes for specific recipients.

Create a coupon code
  1. In the organizer sidebar, go toMy Events → Live Events.
  2. Find your event and clickCouponsfrom the action menu.
  3. Fill in theCoupon Informationform:
    • Coupon Amount, the discount value. This is a fixed amount deducted from the ticket price at checkout.
    • How Many (quantity), how many coupon codes to generate. For a General coupon, this is how many times the single code can be used. For a Unique coupon, this is the number of individual single-use codes created.
    • Coupon Type, chooseGeneralorUnique(see below).
    • Validity until, the date after which the code can no longer be used. Leave blank if you do not want an expiry date.
  4. ClickSubmit.

You will see the confirmation "Coupon(s) created successfully." The codes will appear in the coupon list for your event.

General vs Unique coupons
  • General, one code that can be used multiple times, up to the quantity you set. Share this code publicly or with a group. For example: one code valid for the first 50 uses.
  • Unique, a batch of individual codes, each valid for one use only. Use these when you want to give each recipient their own code, for example, sponsor guests, press, or individuals with a special allocation.
Managing existing coupons

To view, edit, or delete coupons for an event, clickManage Couponsfrom the coupon page, or go toMy Events → Live Events → Coupons → Manage Coupons. Each coupon shows its code, amount, remaining quantity, and validity date.

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