Privacy & Data

What Data ShowRave Shares with Organizers

Help Center Privacy & Data Created: 2 weeks ago

When you buy a ticket to an event, the event organizer receives certain details about your order. This article explains exactly what is shared and why.

What the organizer receives

When a ticket purchase is completed, the event organizer can see:

  • Your name
  • Your email address
  • Order details, the ticket tier purchased, quantity, order date, and order amount

This data is provided so the organizer can manage event entry, verify tickets at the door, send event updates, and communicate with attendees through the messaging system.

What the organizer does not receive

The organizer does not receive your payment card details. Payment information is handled entirely by our payment partners and is never shared with the organizer.

How organizers access your data

Organizers can view their attendee data through:

  • The attendee contact list inMarketing → Messages
  • The ticket bookings report inFinance → Reports → Tickets, which can be downloaded as a CSV export
How your data should be used

Organizers are permitted to use attendee data only in connection with the event for which the ticket was purchased, to manage entry, send event-related communications, and fulfil any AddOn orders. OurTerms of Serviceprohibit organizers from using attendee data for unrelated marketing or sharing it with third parties without consent.

Your rights as a ticket buyer

If you have concerns about how an organizer has used your data, you can report it to us via thecontact page. For our own data handling, seeHow ShowRave handles your personal data.

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