Once you have chosen and synced an event, you can start scanning. The app checks each ticket against the downloaded list instantly, no internet connection needed at the moment of scan.
Open the scannerFrom the Home screen, tapScan Tickets, choose your synced event, then tapScanorOpen selected. The camera screen opens with a large scanning frame and the instruction: "Point the camera at the ticket QR code, and please hold the phone steady."
Scanning a ticket- Ask the attendee to show their ticket QR code, on their phone screen or as a printout.
- Point the camera at the code and hold it inside the frame. The app detects the code automatically.
- A brief "QR detected" feedback appears, then the result opens immediately.
Use theFlashlightbutton at the bottom of the camera screen if the venue is dark.
Scan resultsEach scan shows one of four statuses:
- Ticket valid, the ticket is genuine and has not been admitted. TapAdmit Ticketto record the entry.
- Admitted, this ticket has already been admitted (by this device or another device on the same event).
- Ticket expired, the ticket exists but is no longer valid.
- Ticket invalid/Needs attention, the ticket could not be verified or does not match the synced event.
When a ticket showsTicket valid, tapAdmit Ticketto mark the attendee as admitted. The result updates toAdmitted.
In Door mode (the default at the entrance), the result view is kept minimal for speed. TapView detailsto see the full ticket information, event name, date, time, ticket type, seat, and reference.
Continue scanningTapScan Anotherto return to the camera and check the next attendee.
If the camera cannot read the codeUseManual scanfrom the Home screen to type or paste the ticket reference directly. SeeHow to use manual scan.
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