Manage Event

How to Message Your Attendees

Help Center Manage Event Created: 2 weeks ago

You can send an email message to your event attendees directly from the organizer dashboard. Messages are sent to all ticket holders for a specific event or to your full contact list.

Send a message to event attendees
  1. In the organizer sidebar, go toMarketing → Messages.
  2. ClickNew message.
  3. Enter aSubjectfor your message.
  4. Write the message content in theMessagearea. The toolbar lets you format text, add bullet points, and include links.
  5. Check theAudiencesection. When the message is for a specific event, this will showEvent attendees, all buyers who hold a valid ticket for that event.
  6. ClickSubmit. The message will be queued and sent to all qualifying recipients.
Message from the event management page

You can also reach the compose page directly from your event list. Go toMy Events → Live Events, find your event, and clickMessage attendees. This opens the compose form pre-set to your event's attendees.

Message all your contacts

To send a message to everyone who has ever booked through your account, go toMarketing → Messages, clickView contacts, and use theMessage all contactsbutton. You can also select specific contacts and clickMessage selected.

Checking delivery

After submitting, return toMarketing → Messages. Your recent messages appear in the table showing Subject, Audience, Recipients, and Status. ClickViewnext to a message to see its details and delivery status. TheMessage queueshows messages being processed.

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