How to Cancel a Ticket Transfer You Sent

If you sent a ticket transfer but the recipient has not accepted it yet, you can cancel it. Once canceled, the ticket returns to active status on your account as if no transfer was initiated.

1. Log in and go to theTicketssection of your account.
2. Open the ticket with the pending transfer. It will show the message: "Transfer pending for [email]. The ticket remains yours until they accept."
3. ClickCancel transfer.

You will see the confirmation: "Transfer canceled." The transfer invitation sent to the recipient is immediately invalidated, they can no longer accept it using the link they received.

You cannot cancel a transfer after the recipient has accepted it. Once accepted, the ticket has moved to the recipient's account and is no longer on yours. If you need to resolve a situation where a completed transfer was made in error, contact us via thecontact page.

If you still want to transfer the ticket to someone else, you can initiate a new transfer from the ticket view. SeeHow to transfer your ticket to someone else.