How do we measure the success of public services?

How do we measure the success of public services?

26 August 2026, 9:00 AM (Europe/Budapest)
Ulászló u. 27

27 Ulászló utca, 1114 Budapest, Budapest, Hungary, 1114

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The question is: how can we translate user experience into the language of hard measurement and political risk mitigation? Let’s discuss how

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